Helping Customers Address Work From Home Network Strain
The concern over ongoing business productivity combined with human empathy has risen to never-before-experienced levels for you and our customers. Similar to our own experience, we know most of our partners and customers are taking swift measures to protect the well-being of their employees, including supporting hundreds or thousands of employees as they work from home (WFH). With this sudden WFH surge globally, we also know there is tremendous strain on home and business networks.
Riverbed has always focused on helping our partners and customers maximize performance and visibility for networks and applications. During this time, our solutions for optimizing WFH network performance have become increasingly relevant. Many of our customers are using Riverbed Client Accelerator (formerly SteelHead Mobile) to boost performance of desktops and laptops as they connect to corporate networks, the cloud or SaaS apps – increasing at-home application performance by up to 10 times (for Office 365 and other business critical apps), and removing up to 99% of data on any network.
To help our valued customers during these uncertain times, Riverbed is offering a 90-day, $0 trial offer* for Client Accelerator to our SteelHead installed base customers.
We recommend that you reach out to your SteelHead customers and ask how you can help. Be sensitive and empathetic, while also seeking to understand how they are being impacted with more of their employees working from home. Riverbed’s products and services can truly help make a difference here for most customers. To leverage the 90-day trial for Riverbed Client Accelerator, contact your Channel Sales Manager (CSM) or Riverbed Sales Representative.
Additionally, for business continuity, we’re seeing customers leverage network visibility tools, which provide a comprehensive view of network and application performance across an organization, enabling IT teams to quickly diagnose and fix network issues should they arise. We have an opportunity to help our customers assess their current network visibility capabilities and to discuss best practices.
The following materials provide information on how Riverbed can help work-from-home employees remain productive during these challenging times:
- Updated Client Accelerator page on Riverbed.com
- Datasheet: Client Accelerator – NEW
- Work From Home solutions page that provides additional resources and tips.
- Live webinar on March 26. Attend and invite your customers to this webinar which will address network and app performance for remote employees.
Our previously scheduled Rivercast for March 25th will be replaced with the “Work Productively at Home and On the Go” webinar above, taking place March 26 instead. Please join us with your customers.
In closing, this is a challenging time for all of us, and we’re in unchartered waters. But we’re in this together, and together we’ll get through this. Riverbed is here to support you, our partners, as well as to help our customers address the unique challenges they are facing during these trying times. Shortly, I plan to send a similar note to all our customers, letting them know that we’re here to help. Please stay safe, and let us know if you have any questions or how we can help you or our customers.
President and CEO | Riverbed Technology, Inc.